Privacy Policy

West State Electrics Respects Your Privacy

West State Electrics respects your right to privacy and is committed to safeguarding the privacy of our customers and website visitors. We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) (the "Privacy Act"). This policy sets out how we collect and treat your personal information.

"Personal Information" is information we hold which is identifiable as being about you.

Collection of Personal Information

West State Electrics will, from time to time, receive and store personal information you enter onto our website, provide directly, or give to us in other ways.

You may provide basic information such as your name, phone number, address, and email address to enable us to send information, provide updates, and process your product or service requests. We may collect additional information at other times, including but not limited to, when you provide feedback, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our staff.

Additionally, we may also collect any other information you provide while interacting with us.

How We Collect Your Personal Information

West State Electrics collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website, and when we provide our services to you. We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

Use of Your Personal Information

West State Electrics may use personal information collected from you to provide you with information, updates, and our services. We may also make you aware of new and additional products, services, and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

West State Electrics may contact you by various means including, but not limited to, telephone, email, SMS, or mail.

Disclosure of Your Personal Information

We may disclose your personal information to any of our employees, officers, insurers, professional advisers, agents, suppliers, or subcontractors as reasonably necessary for the purposes set out in this policy. Personal Information is only supplied to a third party when it is required for the delivery of our services.

We may need to disclose personal information to comply with legal requirements, such as a law, regulation, court order, subpoena, or law enforcement agency request.

If there is a change of control in our business or a sale or transfer of business assets, we reserve the right to transfer our user databases, including any personal information and non-personal information contained in those databases, to the extent permissible by law. This information may be disclosed to a potential purchaser under an agreement to maintain confidentiality.

By providing us with personal information, you consent to the terms of this Privacy Policy and the types of disclosure covered by this policy. Where we disclose your personal information to third parties, we will request that the third party follow this policy regarding handling your personal information.

Security of Your Personal Information

West State Electrics is committed to ensuring that the information you provide to us is secure. To prevent unauthorised access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss, unauthorised access, modification, and disclosure.

The transmission and exchange of information are carried out at your own risk. While we take steps to safeguard against unauthorised disclosures, we cannot guarantee the security of any information transmitted to or from us.

Access to Your Personal Information

You may request details of personal information that we hold about you in accordance with the Privacy Act. A small administrative fee may be payable for the provision of this information. If you would like a copy of the information we hold about you or believe that any information we hold is inaccurate, out of date, incomplete, irrelevant, or misleading, please contact us at connect@wselectrics.com.au

We reserve the right to refuse to provide you with information that we hold about you in certain circumstances as set out in the Privacy Act.

Complaints About Privacy

If you have any complaints about our privacy practices, please feel free to send details of your complaints to connect@wselectrics.com.au. We take complaints seriously and will respond shortly after receiving written notice of your complaint.

Changes to Privacy Policy

We may change this Privacy Policy in the future. We may modify this policy at any time at our sole discretion, and all modifications will be effective immediately upon posting on our website or notice board. Please check back from time to time to review our Privacy Policy.

Website

When You Visit Our Website

When you visit our website www.wselectrics.com.au, we may collect certain information such as browser type, operating system, and website visited immediately before coming to our site. This information is used in an aggregated manner to analyse how people use our site, so we can improve our services.

Cookies

We may use cookies on our website. Cookies are small files used to identify you when you return to the site and store details about your use of the site. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website.

Third-Party Sites

Our site may contain links to other websites not owned or controlled by us. These links are provided for your convenience only and do not constitute sponsorship, endorsement, or approval of these websites. West State Electrics is not responsible for the privacy practices of third-party websites. We encourage our users to read the privacy statements of each website that collects personally identifiable information.

Contact Us
If you have any questions regarding our Privacy Policy, please contact us at:
West State Electrics
Phone: +61 8 9417 1806
Email: connect@wselectrics.com.au
Website: www.wselectrics.com.au