Solar Servicing

For when your system is not performing as it used to - we are here to help and provide system health checks, servicing and recommendations to get you back to producing with an efficient and cost reducing system.

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How to restart your inverter:

Step 1: Switch off the AC Power Supply via the AC Isolator Switch (next to inverter) or Inverter Supply Main Switch (located in your switchboard)

Step 2: Switch off the DC Power Supply via the DC isolator switch (located on or next to your inverter)

Step 3: Switch the DC isolator switch back on

Step 4: Switch back on the AC Isolator Switch or Inverter Supply Main Switch

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Frequently Asked Questions

  • My inverter has an error code what should I do?

    Record the error code if visible, complete an inverter restart (as detailed above), check if the error code reoccurs following the restart and/or if additional codes appear - if you are unsure about conducting a restart yourself or if your system continues to present with production or system error issues please give us a call and we will do our best to help.  

  • My system installed by another company is not producing, they are out of business what can I do?

    Unfortunately it is not uncommon for short start up companies within the solar industry to shut up shop leaving in their wake 'orphaned' systems with no available follow up service. We are happy to conduct site assessments and system health checks to find the best option for you to get back on track and producing - give us a call today to book in a system health check or discuss your options.

  • My system has not been serviced in more than 5 years, how do I arrange a service?

    With over 10 years of experience we have the technical know-how to conduct system health checks on your existing system and recommend the best path forward to matching your current and future usage requirements. To arrange a system health check on an existing system please give us a call or enquire now below and we will be in contact to arrange a date and time suitable for your schedule. 

  • How do I back up my home during a power outage?

    When backing up your home to buffer yourself from grid outtages there are some key factors to consider to ensure that your expectations meet reality in a safe and practical way. Call us to be linked with a consultant who can break down your load requirements and back up options. 

  • I want to relocate panels as part of a home or business premise renovation how do I arrange this?

    Give our team a call and we will guide you through our step by step process. We recognise that every building project is unique and the importance of working within project timeframes. We will identify the key points during your build where we can assist including removal, storage & reinstallation. 

  • I am exporting lots of power to the grid but my bills are still high, what can I do to lower them?

    Start by ensuring you have an energy monitoring system in place to visualise and understand your normal peak production and usage timeframes. Next, aim to use your major appliances during peak production times to maximise use of your power as it is produced.  Once established if your export is still significant then consider installing battery storage to capture the exported power and use during low production times. Give us a call to chat  energy monitoring systems, solar battery storage options, system expansions and getting the best return on investment for your system.

Some of the ways we help

Faulty Inverter Replacements

Maximising system production and efficiency

System Capacity Upgrades

Panel Replacements or Relocation

Generator Support

Additional Battery Storage & Expansion

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